Find a repairer

Tefal looks to provide its customers with repair solutions for their products and fight against waste.​
Wherever you are Tefal is at your service either to repair a product or supply accessories and spare parts.

WITHIN THE MANUACTURER’S GUARANTEE PERIOD

If your item is within the guarantee period, please contact our Customer Relations Team first either via the Helpline on: 0345 602 1454 or by email via Contact Us.
They can provide help and assistance and if required, they will happily book in a repair for your product on your behalf. You can also book in your repair online through our online repair system.
To access the repair booking tool click here.
This is the quickest and easiest way to book a repair. Our repair agents will contact you to arrange a suitable time and place for collection of your product.

OUTSIDE OF THE MANUFACTURER’S GUARANTEE PERIOD

If your item is out of guarantee, you can contact our authorised service agents directly to arrange a repair. Click on a red pin on the map below for address and contact details. ALTERNATIVELY, for your electrical products, you can book the repair online via our online repair booking system. The repair request will be sent to our administration team to approve and allocate to an authorised service partner covering your area. ​
To access the repair booking tool click here.

We offer fixed price out of guarantee repair solutions to maintain the longevity of your product for many happy years of continued use. To access the repair booking tool click here.

You can obtain face to face advice or book in your product for repair at any of our Home and Cook Stores, Stores

 The red pin represents a Tefal Authorised Repair Centre and resellers of original parts and accessories.

 The blue pin represents Tefal Home and Cook outlet stores.